1) Acceptance of Terms
These Terms of Service (“Terms”) are a binding agreement between you and [Doozyer Legal Entity Name], a company organized under the laws of British Columbia, Canada (“Doozyer,” “we,” “us,” or “our”).
These Terms govern your access to and use of our website(s) (the “Site”), mobile applications (the “Apps”), and related products, features, tools, software, integrations, and services (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
2) Changes to These Terms
We may update these Terms from time to time. Updated Terms become effective when posted (or on the effective date stated). Continued use after an update means you accept the updated Terms.
3) Privacy, Data Protection, and Tracking
Your use of the Services is governed by our Privacy Policy. We collect and process information as described there.
We may use cookies, pixels, SDKs, logs, and similar technologies (“Tracking Technologies”) to operate the Services, maintain security, understand performance, improve the product, and support marketing where permitted by law.
You can control some Tracking Technologies via device/browser settings. Disabling them may limit functionality.
4) Eligibility
You must be at least the age of majority in your jurisdiction to use the Services, or have permission from a parent/legal guardian. You represent that the information you provide is accurate and current, and your use complies with applicable laws and regulations.
5) Accounts and Access Control
5.1 Registration and Security
You may need an account (“Account”) to use certain features. You are responsible for keeping credentials secure, all activity under your Account, and notifying us immediately of unauthorized access at [support@doozyer.com].
You may not share login credentials. One person = one Account.
5.2 Organization Accounts
If you create or join an organization (“Organization Account”), organization administrators may manage users, roles, and permissions; access, export, and delete Organization Content; and review activity logs linked to the organization.
If your Account is linked to an Organization Account, the Organization controls access and may remove you at any time.
6) Plans, Trials, Billing, and Taxes
6.1 Free, Beta, and Paid Plans
Doozyer may offer free features, beta/preview features, trials, and paid subscriptions. Features and availability may change over time.
6.2 Payment and Auto-Renewal
If you purchase a subscription, you agree to pay fees and applicable taxes. Unless otherwise stated, subscriptions auto-renew until canceled. You authorize Doozyer (or our payment processor) to charge your payment method for renewals.
6.3 Refunds
Fees are non-refundable except where required by law or explicitly stated by Doozyer in writing. If we terminate your paid Account without cause, we may provide a prorated refund at our discretion.
6.4 Late Payments
We may suspend or downgrade access if payments are overdue.
7) User Content
“User Content” includes anything you upload, submit, generate, or store through the Services: project details, tasks and schedules, photos, videos, files, notes, markups/annotations, time logs, and metadata.
7.1 Ownership
As between you and Doozyer, you (or your Organization) retain ownership of User Content, subject to the license granted below.
7.2 License to Operate the Services
You grant Doozyer a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, display, and create derivative works of User Content only as necessary to provide and operate the Services, enable collaboration based on your settings, maintain security and integrity, provide support, and improve the Services consistent with the Privacy Policy.
7.3 Your Responsibilities
You represent and warrant that you own or have necessary rights to use and share User Content, that it does not violate laws or third-party rights, and you obtained required consents for personal data and imagery (workers, customers, visitors).
8) Collaboration, Audit Trails, and Exports
The Services may include role-based access controls, timestamps and activity history, exports and reports, and sharing links configured by you.
You acknowledge recipients may copy or redistribute exported/shared materials, and audit trails reflect system-recorded events which may not capture offline context.
9) Acceptable Use
You agree not to, and not to allow others to:
- violate any law or regulation using the Services;
- upload malware or attempt unauthorized access;
- interfere with the operation, security, or performance of the Services;
- scrape or harvest data without written permission;
- reverse engineer or decompile the Services (except where prohibited by law);
- impersonate others or misrepresent affiliation;
- upload content that is abusive, discriminatory, hateful, pornographic, or harmful;
- infringe intellectual property, privacy, or publicity rights;
- use the Services to build or operate a competing product by copying proprietary workflows or content;
- bypass rate limits, quotas, or security features.
We may suspend or terminate Accounts that violate these rules.
10) Intellectual Property
The Services (including software, workflows, UI/UX, designs, documentation, and branding) are owned by Doozyer and protected by intellectual property laws.
You receive a limited, non-transferable, revocable license to use the Services as permitted by these Terms. Doozyer trademarks and logos may not be used without written permission.
11) Third-Party Services and Integrations
The Services may integrate with third-party providers (maps, storage, analytics, authentication). Third-party services are governed by their own terms and policies. Doozyer is not responsible for third-party outages or practices outside our control.
Location-Based Features
Some features may require location permissions. If disabled, those features may not function. Location use is described in the Privacy Policy.
12) Beta / Preview Features
Features labeled “beta,” “preview,” or “early access” may be incomplete, change without notice, or be discontinued. They are provided as-is and may have limited support.
13) Support and In-App Chat
We may offer support by email, in-app chat, or a help center. Support tools may use third-party services and AI-assisted responses. Support interactions may be stored and processed consistent with the Privacy Policy.
14) Usage Data
We may collect usage, diagnostics, and performance data (“Usage Data”) to operate and improve the Services. We may use and disclose aggregated or de-identified Usage Data for business purposes.
15) Suspension and Termination
We may suspend or terminate access if you breach these Terms, your use creates security/legal risk, required by law/valid legal request, or for non-payment.
You may stop using the Services anytime. Termination ends your right to access the Services. Organization administrators may retain/export/delete Organization User Content according to their controls and plan limits.
16) Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOOZYER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee uninterrupted or error-free operation. You are responsible for maintaining appropriate internal procedures and backups for your business.
17) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOOZYER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
DOOZYER’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO DOOZYER IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR CAD $100 IF YOU HAVE NOT PAID DOOZYER).
18) Indemnification
You agree to indemnify and hold harmless Doozyer and its affiliates, officers, employees, and agents from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your User Content, your breach of these Terms, or your violation of laws or third-party rights.
19) Governing Law and Venue (Victoria, BC)
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws rules.
To the extent any dispute is permitted to be brought in court, you agree that it will be brought exclusively in the courts located in Victoria, British Columbia, and you consent to the personal jurisdiction of those courts.
20) App Store / Google Play Terms
If you download the Apps from Apple App Store or Google Play, you acknowledge that: (a) these Terms are between you and Doozyer, not Apple/Google; (b) Apple/Google are not responsible for the Services; and (c) you must comply with the applicable store terms.
21) Notices and Electronic Communications
You consent to receive notices electronically (in-app, by email, or via the Site). You are responsible for keeping your contact details current.
22) Miscellaneous
- Assignment: Doozyer may assign these Terms as part of a merger, acquisition, or asset sale.
- Severability: If a provision is invalid, the remainder stays enforceable.
- No Waiver: Not enforcing a provision is not a waiver.
- Entire Agreement: These Terms and referenced policies form the entire agreement.
23) Contact
Support: support@doozyer.com
Legal: legal@doozyer.com
Address: Victoria, BC office address